Payment and delivery information
Ways to pay
- payment by iDeal
- payment in advance by bank after receipt of invoice
- payment when collecting the order
Ordered before 16.00, delivered the next day!
All of the products that are in stock and are ordered before 16.00 on Mon-Fri will be sent the same day. On the normal schedule of the DHL the order will be delivered the next day.
Delivery by DHL
The time of delivery is unknown to us here at Aiki-Budo Sport. We have no access to the route planning of DHL. Normally, you will receive an order sometime between 11am and 9pm (except on Saturdays, you will receive the order sometime between 9am and 3pm). You can check when DHL plans to deliver your order here. If it cannot be delivered during the first delivery attempt, the package will be brought to one of your neighbors. As a standard procedure, the DHL delivery man puts a card in your mailbox. If the neighbors aren’t home either, you can use the barcode on the card on dhlparcel.nl to choose where and when the package will be delivered. The choice then consists of a Saturday or evening delivery or you can collect your package at a DHL Parcel station. If the package has been delivered to your neighbours, you can pick up the package at the neighbors. There are no extra charges made. After four delivery attempts, the package is automatically send back to us.
Shipping payment & tax charges
As a standard, Aiki-Budo Sport uses an amount of €4,95 postage for shipments within The Netherlands. You can pay this through iDeal or a payment in advance by bank or giro. We offer free shipping within the Netherlands for orders of €50,- and above. Different rates apply for shipments outside the Netherlands, for more information contact us by phone or email.
|Country||Delivery costs||Free shipping from|
|Belgium||€ 15.00||€ 150,-|
|Germany||€ 15.00||€ 150,-|
|France||€ 30.00||€ 350,-|
|Italy||€ 30.00||€ 350,-|
|Portugal||€ 30.00||€ 350,-|
|Spain||€ 30.00||€ 350,-|
Punching bags, mats and similar heavy or bulky items are governed by specific rates. Please contact us before ordering.
If you want to return a product, please contact us within 14 days of purchase. The packaging should, if possible, be in the original state. The product must be in its original condition and undamaged. Make sure that the package is packed so that the products cannot be damaged during transport. We cannot take damaged return shipments back. Return shipping is always at the risk of the sender. The package you need than franked return to send to the address below. We ask you to send the invoice with the product(s) and, if possible, give us the reason of the return shipment. We aim to provide your return within 5 working days. Please contact us for questions or further information and conditions.
Aiki-Budo Sport / Ronin BV
The entrepreneur shall reimburse all consumer payments, including any delivery costs charged for the returned product. Without delay, but within 14 days following the day on which the consumer notifies him of the withdrawal. Unless the entrepreneur offers to collect the product itself, he may wait to return payment until he has received the product or the consumer can prove that he has returned the product, whichever is the earlier. The entrepreneur uses the same means of payment used by the customer for reimbursement unless the consumer agrees to a different method. The repayment is free of charge for consumers.
You have 14 days to change your mind and return the product without reason, commencing on the date of receipt of the product. The product can only be returned unused and, if possible, in original packaging. For returning the order the return costs at your expense. Please use the returnform which we include in every shipment.
If the return has arrived and we have approved it, the full amount will be refunded within 14 days to the bank account or credit card. Payments via iDeal will be refunded through the payment provider Multisafepay on the account used for payment. Payments via credit card will also be refunded back to the used credit card account.
If you do not want to use our choices of payment, you can also choose the option to pay by bank or Bank Giro. Always include your order number in the payment and once we have received your payment, your order will be shipped the same day. Please note that orders with the banking payment option remain in our system for up to 7 days. If, after these 7 days, we still haven’t received payment, the order will be canceled automatically.
Aiki-Budo Sport / Ronin BV